Frequently asked questions

How is molecule data secured in Promethium? How does QC Ware treat proprietary information uploaded to the cloud?

QC Ware is ISO-27001 certified. All data is encrypted at rest and in transit. We use AES-256 encryption and have a large set of security controls implemented that can be viewed on our trust page, in addition to the latest copy of our certifications.

Do you offer programmatic / API access?

Programmatic access via REST API is available.

Do you have single sign-on (SSO)?

Yes, we can support SSO. Contact your sales representative or our team to enable this capability.

Do you have multi-factor authentication (MFA)?

Yes, users can activate multi-factor authentication. Customer admin users can also mandate MFA for all users within their organization.

What are the billing / invoicing options for Promethium?

We follow a monthly or annual subscription model. Contact us for details.

How many workflows can I have running at any given time?

Thanks to the scalability of the cloud, there is no limit to how many workflows you can have running concurrently.

Which job types support batch workflows?

Single Point Calculation, Geometry Optimization, and Transition State Optimization. We are working to enable batch workflows for additional job types. Contact your sales representative or our team for timelines.

How many molecules/tasks can be submitted in parallel within a single batch workflow?

With REST API access, customers can submit up to 10k molecules at a single time for a batch workflow submission. With GUI, we recommend up to 100 molecules per batch workflow submission.